How can we help?

Your ClickSambo dashboard isn't showing traffic?

04/06/2025

Check Your Website Tracking Code

First, confirm that the ClickSambo tracking code is installed correctly on your website.

Verify Installation: Ensure the code snippet is present on every page you want to track, especially your landing pages. It's often placed in the <head> section of your site's HTML.

Confirm It's Firing: Use your browser's developer tools (usually by pressing F12) and check the "Network" tab to see if the ClickSambo script is loading and sending data when you visit the page.

Review Ad Platform Settings

Incorrect settings in your ad platform, like Google Ads, are a common cause of tracking issues.

Tracking Template: Make sure the correct ClickSambo tracking template is properly applied at the account, campaign, or ad group level.

Auto-Tagging: Check that auto-tagging is enabled in your Google Ads account. This feature automatically adds the GCLID (Google Click Identifier) to your URLs, which is essential for tracking conversions and traffic accurately.

Look for Script Conflicts

Sometimes, other scripts on your website can interfere with the ClickSambo

Check for Errors: Open your browser's developer console and look for any JavaScript errors that appear when the page loads. These errors can sometimes point to a conflict.

Isolate the Issue: Try temporarily disabling other analytics scripts or website plugins to see if the ClickSambo tracker starts working. If it does, you'll need to re-enable them one by one to find the source of the conflict.

Customise Consent Preferences
Cookies

CookieConsentIntro

CookieConsentNecessary

CookieConsentThirdParty

CookieConsentChoice

Show More
Cookies Necessary
Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookies Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookies Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookies Performance

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookies Advertisement

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Cookies Uncategorised

Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet.