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Install Tracking Code on BigCommerce Website

01/06/2025

How to Install ClickSambo on a BigCommerce Website

To fully protect your BigCommerce store, you must install both ClickSambo tracking codes.

The Tracking Code (HEAD Section) is your primary analysis engine.

The NoScript Tracking Code (BODY Section) is your essential fallback.

The most reliable way to add these to BigCommerce is by creating two separate entries in the Script Manager.

Get Your Tracking Codes

Before you begin, you need to retrieve your unique code snippets.

Log in to your ClickSambo account.

Navigate to Account > Account Settings > Domain Tracking Setup.

Select your domain.

Keep this tab open or copy both the Tracking Code (HEAD Section) and the NoScript Tracking Code (BODY Section) to a text file.

Install the Codes via Script Manager

You will now create two scripts in your BigCommerce admin panel—one for the header and one for the footer (body).

Part A: Install the HEAD Tracking Code

In your BigCommerce dashboard, navigate to Storefront > Script Manager.

Click the Create Script button.

Configure the script details exactly as follows:

Name of script: ClickSambo - Main Tracking (HEAD)

Description: Real-time fraud detection script.

Location on page: Select Head.

Select pages where script will be added: Choose All pages.

Script category: Select Essential (recommended for fraud prevention).

Script type: Select Script.

In the Script contents box, paste your Tracking Code (HEAD Section).

Click Save.

Part B: Install the BODY NoScript Code

While still in the Script Manager, click Create Script again.

Configure this second script with the following details:

Name of script: ClickSambo - NoScript Fallback (BODY)

Description: Fallback tracking for disabled JavaScript.

Location on page: 

Select Footer.Note: Selecting "Footer" in BigCommerce places the code immediately before the closing </body> tag, which is the correct placement for this specific code.

Select pages where script will be added: Choose All pages.

Script category: Select Essential.

Script type: Select Script.

In the Script contents box, paste your NoScript Tracking Code (BODY Section).

Click Save.

You should now see two active ClickSambo scripts listed in your Script Manager.

Verify the Installation

To ensure the protection is active, check your live store.

Open your BigCommerce storefront in a new Incognito/Private browser window.

Note: The BigCommerce admin preview often suppresses third-party scripts, so checking the live site is necessary.

Right-click anywhere on the page and select View Page Source.

Confirm the HEAD code:

Press Ctrl+F (Windows) or Cmd+F (Mac) and search for: cdn.clicksambo.com

You should find this script located inside the <head> section.

Confirm the BODY code:

Search for: ping.clicksambo.com

You should find this <noscript> snippet near the bottom of the code, just before the closing </body> tag.

Once both codes are confirmed, your installation is complete and your store is fully protected.

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