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Bounce Rate is Dead: Understanding "Engagement Rate" in GA4

16/12/2025

For over a decade, marketers were obsessed with Bounce Rate.

It was the "bad guy" metric—the number we frantically tried to lower.

If a user landed on your blog post, read every word for 10 minutes, found exactly what they needed, and then left happy... Universal Analytics called that a "Bounce." It looked like a failure. 

Google Analytics 4 (GA4) fixes this flaw by flipping the script. Instead of punishing you for single-page visits, it rewards you for Engagement.

The Problem with Bounce Rate

In the old version of Analytics, a "bounce" was simply a session with only one interaction (usually a single page view).

ScenarioA user clicks your ad, lands on a landing page, reads it for 5 minutes, scrolls to the bottom, but doesn't click a second button before closing the tab.
Old Result100% Bounce Rate. (Failure).
RealityThis was a high-quality user who consumed your content.

Because of this, Bounce Rate was often misleading for blogs, news sites, and landing pages.

Enter "Engagement Rate"

GA4 introduces a new, positive metric called Engagement Rate.

Rather than measuring who left, it measures who stayed and interacted.

It all relies on a new concept called the Engaged Session.

The "Engaged Session" Checklist

A session is counted as "Engaged" if the user does ANY ONE of the following:

⏱️ Lasts longer than 10 seconds (meaning they didn't just accidentally click and leave).

🔄 Views 2 or more pages/screens. 

🎯 Triggers a Conversion Event (like filling out a form or watching a video)

If a user meets any of these criteria, they are "Engaged."

The Formula

The math is simple. Engagement Rate is the percentage of sessions that qualified as "Engaged."

Google actually added "Bounce Rate" back into GA4 due to popular demand, but it has been redefined.13 In GA4, Bounce Rate is simply the inverse of Engagement Rate.

If your Engagement Rate is 60%, your Bounce Rate is 40%.It is no longer about "single page visits"; it is about "sessions that were not engaged."

Engagement Rate= (Engaged Sessions/Total Sessions)*100

 

What is a "Good" Engagement Rate?

Because the definition has changed, your numbers will look different than they used to.

You generally want to aim higher than 50%. 

B2B / Content Sites60% - 65%considered strong.
B2C / Ecommerce65% - 75%typical (users browse more products). 
Landing Pages (Ads)Can be lower (40% - 50%)since paid traffic is often "colder."

How to Improve Your Engagement Rate

If your rate is low (e.g., under 40%), it means people are leaving in under 10 seconds or not taking action.

Check Page Speed: If the site doesn't load in 3 seconds, they are gone before the 10-second timer even starts.

Make Content Scannable: Use headers, bullets, and bold text (like this guide) to hook readers instantly.

Clear Calls to Action (CTAs): If users don't know what to do next, they leave. Give them a clear button or link to click.

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