How can we help?

How to Recover a Forgotten Login Email

Don't worry if you've forgotten which email address you used to sign up for your ClickSambo account. For the security of your data, we use a manual verification process to help you securely regain access.

To Start the Recovery Process

Email Our Support Team Please send a message from an email address you currently have access to, addressed to: support@clicksambo.com

Provide Verification Details To help us confirm your identity and locate your account, please include as much of the following information as you can in your email. The more details you provide, the faster and more securely we can assist you.

• Your Full Name: The name the account is registered under.
• Your Monitored Domain(s): The website(s) you are protecting with ClickSambo.
• Billing Information: The last 4 digits of the credit card used for the subscription, or a recent invoice/transaction ID.
• Possible Email Addresses: Any other email addresses you think you might have used to sign up.
• Approximate Sign-up Date: If you can remember it (e.g., "around May 2025").

What to Expect Next

Our support team will use the information you provide to carefully verify your account ownership. This thorough verification is a critical security measure to protect your account and data from unauthorized access.

Once your identity is confirmed, we will securely communicate your correct login email address to you. Please allow up to 1 business day for our team to complete this process.