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How to change my password

01/06/2025

Password Change in ClickSambo

You can change your ClickSambo password at any time from your Account Settings. For your security, the process involves a 3-step verification flow using a unique code sent to your registered email address.

Step-by-Step Instructions

Navigate to Your Profile Settings

  • Log in to your ClickSambo dashboard.
  • Click on Settings in the top navigation bar.
  • From the "Account Settings" menu on the left, ensure the Profile tab is selected.

Start the Password Reset Process

  • Find the "Password Change" section at the top of the page.
  • Click the Forgot Password button.
  • Confirm and Send the Verification Code
  • A "Password Reset" pop-up window will appear, displaying your partially masked email address for confirmation.
  • Click the Send Code button. This will trigger a secure email containing a verification code to your inbox.

Enter the Verification Code

  • Check your email (including your spam/junk folder) for the code from ClickSambo.
  • Enter the code into the field provided in the pop-up window and proceed to the next step.

Create Your New Password

  • In the final step, you will be prompted to enter and confirm your new, secure password.
  • Save your changes to complete the process.

Security Note: This multi-step email verification is a security measure to ensure that only the true owner of the account can change the password. You will not be required to enter your old password.

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