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Check Your Tracking Template Format

Make sure your tracking template is properly structured. A correct format typically looks like this:

{lpurl}?tracking_param=value&gclid={gclid}&utm_source=google&utm_medium=cpc

Ensure {lpurl} is included to dynamically insert the landing page URL.

Avoid using more than one ? if your Final URL already contains query parameters.

Example (Correct):

{lpurl}?click_id={click_id}&utm_source=google

Verify Final URL Compatibility

Your Final URL should resolve correctly after the tracking template is applied.
Use the "Test" feature inside your ad platform (e.g., Google Ads) to preview and ensure the final destination loads without error.

Test in Incognito Mode

Always test your landing page with tracking parameters in a private or incognito browser window. This avoids interference from browser extensions or cached redirects.

Check for URL Encoding Issues

Special characters like ?, =, and & must be properly encoded if nested or dynamically passed.
Improper encoding can lead to broken redirects or missing tracking data.

Ensure ClickSambo Tracking Code is Installed Correctly

Tracking templates rely on proper data capture from the ClickSambo tracking code.

Make sure the code is added to every page of your website.

It should be placed before the closing </head> or </body> tag.

Check your browser’s developer console for JavaScript errors that may interfere with the tracking script.

Still Need Help?

If your tracking template still isn't working as expected, please contact our support team with:

A sample of the full tracking URL

The campaign or ad group it's attached to

A screenshot of your current tracking template setup

Confirmation that your ClickSambo tracking code is installed

We'll assist you in resolving the issue and ensuring accurate tracking across your campaigns.